Searching for a sash window expert is no simple task, and when you turn to Google the half a million results can be plain intimidating. Even when looking locally, there can still be hundreds of differing companies that cover your area – each vying for your business with the same promises and proclaims. Allow us to walk you through how you can make the right choice of company when scouring the market for a skilled and trusted sash window specialist.
1. Begin with research into the company’s reputation
Reputation is the clearest indicator of the quality of a company – it is in the words of previous clients that you can trust fully, far beyond the crafted copy that the business before you may have written. For this reason you should begin by researching what it is that past customers have to say about the outcome of their project.
2. Consider guarantees on products and workmanship
Where you’re looking for complete sash window replacement it pays to understand how long both the products and the workmanship are guaranteed for. As experts we have complete confidence in our offering, and provide a product guarantee of XX years, whilst our craftsmanship is backed up with a guarantee of XX years. As a client of ours, this provides you with an assured level of peace of mind.
3. Be wary of fast-talking sales people
Any sash window company that truly specialises in their trade won’t have the need to employ a team of sales people to sell their services, and any such company that applies pressure to sign on the dotted line should be avoided at all costs.
That said, there’s a definition to be made between sales people and consultants. Many window companies will have consultants, who are employed to answer your questions, offer their knowledge to guide your options and hold expertise that helps you in making the right choices for your needs and your property.
4. Explore past case studies
Reading reviews from previous clients is the starting point for learning about a company’s work history, and the next step is to explore their past case studies.
Case studies can really shine a light on the ways in which the company works – how they may have solved certain problems and the processes they go through to ensure the client brief is fully brought to life (feel free to browse our past projects on our case studies page).
As a side note, you should also be able to contact at least a few previous clients to hear directly about their experiences.
5. Ask about preferred products
A craftsman is only as good as the tools and products he uses, and this is most certainly the case when it comes to sash windows – which should be precision engineered and constructed to last throughout many years of use.
At Wandsworth Sash Windows, in Clapham, we provide our clients with consistent expertise and quality craftsmanship. We’ve proudly established a polished track record of many previous satisfied clients (you can read their comments on our review page). Let’s discuss your project – call our team on 020 7924 7303 or email us via .