Address: Tonsley Hill, London, SW18
Service: 3 pairs of new timber sashes glazed with Fineo glass and fitted into the existing box frames
Job value: £5,000 – £7,500
Ms S is someone who likes to organise things efficiently and quickly. She called us to initially enquire, we organised a surveyor to visit the following day and our quote was accepted, deposit paid and signed off within a couple of hours of us emailing it out! We are just as happy working in this manner as we are for someone who likes to take their time and consider their options. We will always be guided by the customer in this respect.
The key concern for the client was heat-retention. We therefore recommended Fineo glass. It is one of the most thermally-efficient glass types available. It also has a number of other great benefits such as its acoustic properties and its ultra-slim profile.
For the client we carried out our Sash Replacement service. You will find more information about this service if you watch our useful video explainer. We did this for 3 of her windows; 2 in the bedroom and 1 in the living room.
Ms S was so pleased with the end-result and the hard work of installation team Arthur and Leo that she asked for a new quote for the same service for 2 additional windows. This time she paid the deposit within an hour of receiving her quote, beating her previous record!